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Securus Technologies
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COMPLAINTS148
VERIFIED PHONE972-734-1111
LAST CHECKED2026-10-03
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 148 historical complaints about Securus Technologies, published between 2005 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Closed my account and appropriated the deposited money
- Representative resolved inmate call problem for Tarrant County
- Number blocked after paying, then 116 minutes on hold
- Extra fees, delayed payments and dropped calls on son's prison phone account
- Account blocked three days after first calls on Skype number
- Doggie GPS Doesn't work, will not refund
- Online payment declines and blocks cost $47.95 in fees
- Charged $38 for one 30 minute call from Plymouth Correctional Facility
- Weld County Jail calls with no rates or statements, small refund
- Blocks placed on accounts then forced to open costlier ones
- Blocked number and calls cut off while charged full amount
- Jail calls cost $15 each plus $6.95 fee to add money
- Phone line repeatedly blocked and told I owed $100 then $200
- Quoted fees did not match charges and surprise processing fee
- Bad service
- Charged $27.18 for one 15 minute call from jailed daughter
- Charged for dropped calls, refunds delayed and long holds
- Takes money out of my account when no calls have been made. Money is taken out for no reason
- Bad service
- Rip Off