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Securus Technologies
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COMPLAINTS148
VERIFIED PHONE972-734-1111
LAST CHECKED2026-10-03
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 148 historical complaints about Securus Technologies, published between 2005 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Told 69 cents a minute but statement showed up to $1.68
- Blocked after deposits and undisclosed rate of $21.75 per call
- Phone hangs up on false three-way call claims and system errors
- Extra miscellaneous fees added to jail call charges on phone bill
- Number blocked after buying out-of-state local number
- Number blocked after one call on a local forwarding number
- Dropped calls
- Credit and debit cards barred for Florida customers, slow payment posting
- Billed $97.34 for jail calls though I know no inmate
- Purposely deceiving customers internet
- Holding my phone hostage
- Overcharged $488 for hang-up calls from Somerset Pennsylvania facility
- They are charging me $2.27 for a 15 min call but the calls cut off saying i am making 3way calls and im not! They are charging me $2.27 for 1,2, 3, and up... Minute calls
- Overcharged and calls cut off before I could answer
- They are out to use your situation to take your money new york
- Quoted $4.95 plus 39 cents per minute but charged far more
- Collect calls from county jail cost $19.95 for 15 minutes
- They won't put my local calls through
- Price gouging at Gadsden Correctional
- Direct billing account charged more than invoices show