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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Repair Tech Did Not Call Ahead and Made Customer Uncomfortable
- Wheel Alignment Prepaid Online but Store Demanded $30 More
- AC Repair Delayed Three Weeks and Past No-Show Appointments
- Microwave Repair Appointments Missed and Part Not Ordered
- Washer Failed After Parts Replaced and Repair Delayed Six Days
- Charged $90 Shipping for a 10 Pound Shop Vac
- Refrigerator Repair Appointment Two Weeks Out at Christmas
- Free Delivery Promise Withdrawn After $8,000 Appliance Purchase
- Repair Appointment Missed Twice and Manager Refused Help
- Appliance Delivery Late and Blamed on Customer Refusing Early Slot
- Prescription Glasses Scratched Within Months and Warranty Refused
- Microwave Lights Hard to Replace for Older Alaska Customers
- Front Load Washer Broke in One Year, Repair Parts Unavailable
- Oven Repair Appointment No-Show and Contradictory Answers
- Repair Contract Wait Stretched to Two Months for Lawn Tractor
- Dryer Failed Twice After Repairs, Next Appointment a Week Away
- Prompt technician with excellent attitude on TV repair
- Missed Washer Appointment, Rude Reps and Repeated Reschedules
- Shed Installers Never Showed and Postponed a Week
- Boots Ordered for Christmas Never Delivered, Only $5 Offered