Independent profile — not affiliated with Sears
Sears Reviews & Complaints
← Back to the full Sears profile
REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Overcharged $192 for Freezer Repair That Took 20 Minutes
- Extended Warranty Refused on Microwave Despite Receipt
- HVAC Installation Took 33 Days With Incompetent Contractors
- Service Agreement Terms Changed When Technician Arrived
- Catalog Jewelry Price and Coupon Not Honored Online
- Mileage Plus Free Shipping Offer Refused in Chat
- Botched Washer Repairs Caused Flooding and Sparks
- Dishwasher Membrane Switch Cracked in Two Years, Warranty Refused
- Heater Coil Repair Quote of $447 Versus $72.44 Part
- Lancome Free Gift With Purchase Missing From Pickup Order
- Dryer Delivery Delayed Without Notice, Order Canceled
- Technician Charged $59 and Never Returned, Son Fixed Oven in Minutes
- Elliptical Sold as Reconditioned (New) Was Defective, Replacement Refused
- Repairman Refused to Explain H and F Washer Error Codes
- Garage Door Opener Help Line Only Offered Paid Technician Visit
- Refused to Price Match BestBuy Ad After Cyber Monday
- Unopened Dishwasher Parts Not Returnable, Undisclosed
- Washer Installed Without Sound Shield, Repeated Scheduling Failures
- Repairman Did Not Touch Air Conditioner and Blamed Installer
- Technician Appointment Cancelled the Day Before, Forced Reschedule