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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Tire Fell Off a Month After New Tires Were Installed
- Kenmore Refrigerator Repeatedly Broke Down and Repairs Take Weeks
- Employee Describes Pay Cuts, Dirty Bathrooms and Rigid Rules
- Credit Dispute Over Undelivered Refrigerator Sent to Collections
- Refuses to Move Payment Due Date and Charges Late Fees
- Vacuum Cleaner Died After One Year and No Repair Offered
- Water Heater Failing Repeatedly Under Warranty, No Hot Water
- Advertised $180 Rebate Never Arrived Though Courier Claims Delivery
- Floor Model TV Sold with Screen Burn-In and Exchange Runaround
- Technicians Poorly Trained, Overworked and Blamed for Recalls
- Water Heater Installation Leaked and Manager Refuses Compensation
- Oil Change Only Done but Inspection Form Marked Fully Checked
- Shipping Rebate on Refrigerator Never Received
- Extended Washer Warranty Denied as Expired After Lost Service Call
- Kenmore Air Conditioner Keeps Freezing Up and Repair Is Charged
- Former Employee Warns Against Buying Maintenance Agreements
- Dryer Under Extended Warranty Needed Three Service Visits and Missed Appointments
- Service Contract Does Not Cover Rusting Refrigerator
- Auto Center Brake Repair Left Brakes Squeaking Worse
- Technician Kept $100 Found in Dryer and Billed Full Amount