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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Appliance Installer and Customer Service Gave Conflicting Stories About Delivery
- Xbox 360 Bundle Missing Games and Associate Discount Not Applied
- Big Screen TV Broken During Cleaning and Wrong Repair Parts Ordered
- Service Contract Repairs Delayed by Broken Appointment Promises and Missing Parts
- Partial Return Refunded to Gift Card Instead of Credit Card
- Wrong Color Comforter Sent Twice and Item Not Actually Available
- TV Lamp Replacement Delayed Over 25 Days With No Manager Callback
- Manager Refused to Honor Wrong Price Sign on Black Dryer
- Boiler Core Cracked Twice and Warranty Replacement Labor Dispute
- Kenmore Dishwasher Repairs Cancelled Twice and Still Not Cleaning
- Dishwasher Order Lost Between Store and Call Center and Price Raised $71
- Kitchen Countertop Peeled and Repairs Took Over a Year
- Refrigerator Repair No-Show and Ten-Day Wait for Next Appointment
- Kegorator Order Sold to Another Customer After Store Said Backordered
- Refrigerator Delivery Delays, Wrong Door Swing and Refund Runaround
- Mismatched Sport Tires Sold as All-Weather Radials After Nail in Tire
- TV Repair Took Over 30 Days and Failed Again Hours Later
- Kenmore Elite Refrigerator Side Not Staying Cool After Diffuser Failure
- $201.25 Pump Repair on Three-Year-Old Kenmore Elite Washer
- Repair Appointment Cancelled Morning Of After Two-Week Wait for Dryer