Independent profile. Not owned, sponsored or endorsed by Santander Consumer USA.
Santander Consumer USA Reviews, Complaints & Contacts
← Back to the full Santander Consumer USA profile
REVIEWS & COMPLAINTS765on USAComplaints · 1 in last 3 yrs
PHONE888-222-4227Customer Service
WEBSITEsantanderconsumerusa.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-11-05
Reviews & Complaints on USAComplaints
765 complaints on USAComplaints, including 1 published in the last three years.
- Calls to workplace when payment is eight days late
- Promised Account Amendment Never Processed, Harassment of My Reference Contacts
- Wrong-Number Calls Continue and Rep Called Me a Liar
- Credit Score Used by Pre-Financing Nearly 100 Points Lower Than Mine
- Loan Sold Without Notice, No Bill, Rude Reps, No Receipt
- Two Payments Withdrawn After Authorizing Only One, No Reimbursement
- Refused to Move Due Date After Disability Income Changed, Late Fees Charged
- Web Payment Double Billed, Rep Threatened Repossession If Disputed
- Truck Sold at Auction Cheaply, Then Billed for Deficiency Balance
- Triad Financial Giving Incorrect Payoff Amount
- Rude service when asking for a payment arrangement after illness
- Auto-Debit Taken After Loan Was Paid Off in Full
- Lienholder Never Signed Off on Title After Car Paid Off Years Ago
- Cannot Log In to Pay Online After Loan Transfer, No Help
- Cashed Payoff Bank Check but Refuses to Credit Account as Paid
- Automatic payments stopped after account sale with no notice
- Bill Doubled and Interest Tripled After Takeover of Jeep Loan
- Told over $9,000 in fees owed at the end of the loan
- Autodraft Not Working After Loan Sold by Citifinancial
- Added 40 Payments After Taking Over United Auto Credit Loan