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Santander Consumer USA Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS765on USAComplaints · 1 in last 3 yrs
PHONE888-222-4227Customer Service
WEBSITEsantanderconsumerusa.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-11-05
Reviews & Complaints on USAComplaints
765 complaints on USAComplaints, including 1 published in the last three years.
- Calls Day and Night Despite Payment Arrangements
- Title withheld and disputed deferred-payment balance claimed after final payment
- Representative Resolved Six Months of Issues in 20 Minutes
- Told extra $1,600 owed after deferred payments were made up
- Repeated Cell Calls to Non-Customer Listed as Reference
- 25% compounded interest and payoff higher than the original loan
- Car Sent to Utah Auction After Reinstatement Payment Made
- Extra $285.38 Payments Taken Causing Overdraft Fee
- Car Repossessed and Auctioned After Loan Was Paid Off
- Predatory Lending Practices and Harassment of Borrowers
- Constant marketing calls after loan paid off and title received
- Payment Coupon Not Sent After Account Sold by GEMB
- $10 fee for online and phone payments plus repeated work calls
- Extra $369.06 Auto Payment Taken After Loan Paid Off
- $6,000 Added to Balance as Late Fees After Loan Purchase
- Repeated threatening calls to my wife despite a promise to stop
- Truck repossessed after deferment disputes and unexpected interest
- Illegally Holding Insurance Overpayment Refund
- No receipt for settlement and title still delayed
- Call claiming my husband was a reference for a neighbor's child