Usacomplaints.com » Cars & Transport » Complaint / Review: Drive Financial Services - Charged $10.77 per day late fee despite ten-day grace period in contract. #243755

Complaint / Review
Drive Financial Services
Charged $10.77 per day late fee despite ten-day grace period in contract

I was shocked and happy to know that I wasn't in this predicament alone. Drive Financial is by far the worst company ever. I was late on one of my payments so I made arrangements with them to pay half of the payment one week and the other half the next week.

The representative told me this was fine but i had to make the payment through money gram because their system wont except nothing less than the actual payment amount. So i made the payment through money gram like she instructed me to do. They waited about a day or so and started calling me asking when was I going to be able to make the next payment. Mind you I had already made arrangements with them concerning this.

I finally answered the call and the rep told me that I was being charged $10.77 every day I was late and it was being applied to my interest. This particular fee was not included into my contract. My contract clearly states that i have a ten day grace period. Upon the tenth day I would be charged 5% of my initial payment not to exceed $50.00. They told me the contact I had wasn't theirs it was the dealers.



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