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Santander Consumer USA Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS765on USAComplaints · 1 in last 3 yrs
PHONE888-222-4227Customer Service
WEBSITEsantanderconsumerusa.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-11-05
Reviews & Complaints on USAComplaints
765 complaints on USAComplaints, including 1 published in the last three years.
- Disputed Bounced-Check Fees, Harassing Calls, Military Protections Denied
- Rep Called My Client and Disclosed My Loan Business
- Payments Split Inconsistently Between Principal and Interest
- Account Sent to Collections Despite Mailed Payment, Ongoing Harassment
- Everything is ready, go get your car, oh by the way we want honor the check!
- Collectors Yelled Over Late Payment and Left Detailed Voicemail
- Police Report and Legal Action Filed Over Missing Financed Vehicle
- Statements Mailed Late to Wrong Address, Harassing Calls Over Payments
- Investigator Wants Van Towed, Partial $300 Payments Refused
- Harassing Calls After Layoff, Refused Lower $300 Payment
- Refused Management Call and Medical Deferment After Surgery
- Refused to Defer One Payment After Surgery Despite Perfect Record
- Vehicle Repossessed After Deferment Payments, Now Owes $8K
- Disreputable loan practices Huntington Beach California
- First-Time Buyer Sold Jetta Lacking Promised Items, Payments Too High
- Charged $1680 to Get Car Back, Then Billed Again for Towing
- Collector Calls Our References Two to Four Times a Day
- Calls to Husband's Work, Mother, and Grandmother Over Late Payments
- Threatening Calls Five or Six Times a Day, Extra Fees Added
- Harassing Calls at All Hours Since 2004 Loan, Wants in on Lawsuit