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Santander Consumer USA Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS765on USAComplaints · 1 in last 3 yrs
PHONE888-222-4227Customer Service
WEBSITEsantanderconsumerusa.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-11-05
Reviews & Complaints on USAComplaints
765 complaints on USAComplaints, including 1 published in the last three years.
- Website problems, stop payment fee and rude customer service
- Roadloans.com pre approved a loan then let the auto be purchased and refused to honor the loan. North Richland Hills, Texas
- Harassing calls, contract error and late fee
- Insurance check never returned, payment reversed
- Repossession agents at my door at 11:30 pm
- Engine failure, slow repossession, then sued for loan
- Deferment still accrued late fees, balance unchanged
- Car repossessed after bankruptcy dismissal, reinstatement quote jumped
- Lemon car returned, then sued two years later
- Car repossessed and sold days before payoff
- Payment booklet never sent, then repossession threats
- Added $1,507.79 to my note
- Taking advantage of those who have fallen on hard times
- Outlandish fees said to be absorbed in interest
- No payoff settlement after truck repossession
- Harassment, rudeness and denied deferment after offer
- Incorrect credit reporting of late payments and ignored disputes
- Charged $20,000 for an $8,000 car
- Harassment every other day
- Harassing calls to my parents and abusive account manager