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Santander Consumer USA Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS765on USAComplaints · 1 in last 3 yrs
PHONE888-222-4227Customer Service
WEBSITEsantanderconsumerusa.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-11-05
Reviews & Complaints on USAComplaints
765 complaints on USAComplaints, including 1 published in the last three years.
- Payoff rose by $1,200 and $1,400 in three months
- Dealer misstated mileage and equipment on a financed vehicle
- Harassment and unmerited repossession
- $2,467.05 paid and unaccounted for
- Hung up on when asking for payoff, hidden fees
- Lost vehicle payment disputed for over a month
- Balance barely moved after $4,200 in payments
- Payments processed late and illegal fees added
- Lost payment reversed and harassment at all hours
- Calls before 8am and after 8pm, plus unexplained late fees
- Case dismissed when they did not appear, credit report question
- Owe $25,000 on a car worth $6,000
- Paid $3,000 financing fee, constant calls, slow principal payoff
- Lost Payments and Collectors talking to my children
- Car payment taken from account twice causing overdraft
- Deferment denied after job loss and death in family
- Demanding payment earlier than contracted date
- Told I am three payments behind every few months
- Check processed early and returned for insufficient funds
- Loan term stretched from three to over five years