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Rocket Mortgage Reviews & Complaints
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REVIEWS & COMPLAINTS302on USAComplaints · none in last 3 yrs · latest 2013
WEBSITErocketmortgage.com
HEADQUARTERSDetroit, MI
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 302 historical complaints about Rocket Mortgage, published between 2003 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Low Appraisal Cost Me $350 and Left Me Behind on Mortgage Payments
- Deposit Refundable Only Up to Costs Billed Through Their Own Subsidiaries
- Refinance Promised, Then $46,000 Needed at Closing After $500 Appraisal Fee
- Walked Away From $400 Deposit Over Endless Document Requests
- $500 Good Faith Deposit Lost After Needing $11,300 to Close
- Interest Rate Rose Despite Lock Promise, $400 Deposit Not Refunded
- Collected $500 for Appraisal That Never Happened, Refused Refund
- Flood Insurance Demanded Despite FEMA Map Amendment, Then Deposit Refund Never Came
- FLSA lawsuit, unpaid overtime and mistreated employees
- Takes Your Money, Then Turns You Down for a Loan
- Loan Refused Two Days Before Closing and Pest Inspection Fee Not Covered
- Appraisal Came in at $96,000 and $500 Charged to Credit Card
- Rep Rushed Me to E-Sign First Document Authorizing $500 Charge
- Former employee warns about deposit and high refinance costs
- Credit Pulled Without Asking and Rep Called My Decision Stupid
- Deposit Charged Early, Loan Denied After Repairs, Deposit Not Returned
- Deposit Taken, Then Terms Changed and Out-of-Area Appraiser Valued Home Low
- Deposit Changed From Zero to $500 After Signing, Credit Card Charged
- Rep Said No Problem Before $500 Fee, Then Appraisers Gave Low Values
- Refinance Fell Through Over Condo Bylaws and Full $500 Refund Refused