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Rocket Mortgage Reviews & Complaints
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REVIEWS & COMPLAINTS302on USAComplaints · none in last 3 yrs · latest 2013
WEBSITErocketmortgage.com
HEADQUARTERSDetroit, MI
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 302 historical complaints about Rocket Mortgage, published between 2003 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Promised $25 Visa prepaid card never received
- $400 Deposit Kept After Second Appraisal Cut Home Value
- Servicing Team Refuses to Say if FHA Mortgage Is Assumable
- Told Loan Would Qualify, Paid $400 Appraisal, Still No Loan
- Unsigned Loan Deposit of $200 With $79 Biweekly Payments
- Asked for $600 Fee and Credit Card Number Then Declined Loan
- Quoted Conforming Loan for Rental Property Then Costs Jacked Up
- Bait and Switch on Rates and Closing Costs After Callbacks
- Appraisal of $210,000 Ignored Nearby Comparable Home Sales
- Lost $500 Deposit After Appraisal Came In $63,000 Lower
- Keeps Withdrawing Money Despite Stop Payment, Amount Changes
- Pre-Approval Collapsed Over Child Support Paper Trail
- Good Faith Money Gone After Appraisal Came In Low
- Loan Denied for Occupancy After Appraisal Was Ordered
- Loan Denied and $500 Deposit Kept After Refinance Promise
- Streamline Refinance Stalled Over Income and Deposit Dispute
- Lost $500 Deposit and Fighting to Get It Back
- Former Employee Describes Pressure Sales Tactics and Harassment
- Refundable $400 Deposit Not Returned After Quote Error
- Appraisal Far Below Earlier Value and $500 Deposit Kept