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Priceline Reviews & Complaints
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REVIEWS & COMPLAINTS637on USAComplaints · none in last 3 yrs · latest 2014
PHONE(877) 477-5807Customer service
WEBSITEpriceline.com
HEADQUARTERSNorwalk, CT
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 637 historical complaints about Priceline, published between 1999 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Bid accepted for flight to Helena instead of Honolulu
- Name your own price changed vehicle size, no correction allowed
- Charged $63.98 more than hotel receipt, coupon worth only $25
- Falsely charged for Name Your Own Price trip, refund denied
- Stuck with hotel chosen for me, could not cancel or modify
- Preselected compact rental car booked with flight, no help given
- Charged $650 for airline tickets agreed at $460
- Lowest price guarantee refused because rental car company unknown
- Name your own price hotel amenities not guaranteed, no changes allowed
- Hotel booked below requested star level in different city
- Hotel lacked requested room type, no help for family with children
- Motel room had cockroaches in refrigerator, refund refused
- Sheraton Maui partial ocean view room not as promoted
- Advertised cancellation insurance required proof of illness
- Two star Express Deal hotel was Surf Motel, similar to one star
- Rental car not held after flight cancelled, paid for 28 days
- Name your own price three star hotel was worse than a motel
- Wrong travel date booked, $150 per ticket cancellation fee
- Name your own price hotel rated below 2.5 stars, no refund
- Flight price rose after card details submitted, from $297 to $328