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Priceline
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COMPLAINTS638
VERIFIED PHONE1-877-477-5807
LAST CHECKED2026-10-14
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 638 historical complaints about Priceline, published between 1999 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Bid accepted for flight to Helena instead of Honolulu
- Name your own price changed vehicle size, no correction allowed
- Charged $63.98 more than hotel receipt, coupon worth only $25
- Falsely charged for Name Your Own Price trip, refund denied
- Stuck with hotel chosen for me, could not cancel or modify
- Felt tricked into booking a rental car
- Preselected compact rental car booked with flight, no help given
- Charged $650 for airline tickets agreed at $460
- Lowest price guarantee refused because rental car company unknown
- Name your own price hotel amenities not guaranteed, no changes allowed
- Hotel booked below requested star level in different city
- Hotel lacked requested room type, no help for family with children
- Motel room had cockroaches in refrigerator, refund refused
- Sheraton Maui partial ocean view room not as promoted
- Advertised cancellation insurance required proof of illness
- Two star Express Deal hotel was Surf Motel, similar to one star
- Rental car not held after flight cancelled, paid for 28 days
- Name your own price three star hotel was worse than a motel
- Wrong travel date booked, $150 per ticket cancellation fee
- Name your own price hotel rated below 2.5 stars, no refund