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Priceline
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COMPLAINTS638
VERIFIED PHONE1-877-477-5807
LAST CHECKED2026-10-14
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 638 historical complaints about Priceline, published between 1999 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Lost job after application to Priceline was disclosed to manager
- Hotel dates changed after card payment, refund and change refused
- Refused hotel change despite New Jersey three-day contract law
- Bid accepted for wrong departure airport, cancellation fee charged
- Debit card refused by National, refund takes 10 to 14 days
- Same flight advertised two hundred dollars cheaper, no credit given
- Advertised 13 percent discount applied to wrong regular rate
- Rental car cancelled before pickup date yet $201.55 charged
- Name format on passenger page unclear, $30 per ticket name fee
- Hotel stay change from three to two nights penalised by cancellation fee
- Hotel payment taken immediately from account, put me in a bind
- Best price guarantee claim refused, told call was too early
- Booked room with one king bed for four adults, no change allowed
- Hotel quote of $402 became $454 and agent refused to verify
- Hotel booked for Saturday instead of Sunday, rebooking refused
- Reservation never sent to hotel, rooms smelled and had mildew
- Rental total of 72.10 stated online, higher daily charge billed
- Room not clean on arrival despite early check-in confirmation
- Hotel receipt 20 dollars cheaper than quoted, only vouchers offered
- Rental car engine light on, charged extra day after snow delay