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Netspend Reviews & Complaints
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REVIEWS & COMPLAINTS211on USAComplaints · 1 in last 3 yrs
PHONE1-866-387-7363Customer Service
WEBSITEnetspend.com
HEADQUARTERSAustin, TX
PROFILE CHECKED2026-11-02
Reviews & Complaints on USAComplaints
211 complaints on USAComplaints, including 1 published in the last three years.
- Students Warned of Run-Around and Unresolved Account Disputes
- Money Sent Repeatedly to a Company, Told to Wait Days
- Overdraft on Prepaid Card, Account Closed and Funds Kept
- Fraud Claim Took $320, Then $839 Direct Deposit Taken
- Social Security Direct Deposit Rerouted to Their Bank
- Wife's Social Security Benefit Rerouted to Prepaid Card Account
- Could Not Reach Live Person After Receiving Card
- Negative Balance Claimed and $127 Taken After Loading Card
- Paycheck Deposit Transferred Out by Unknown Person the Next Day
- Account Breached Twice and Tax Refund Taken After 60 Days
- Account Closed and Dispute Denied After Reporting Stolen Wallet
- ATM Transaction Dispute Outside Time Frame After Months of Delays
- Asked for Full SSN to Verify Personal Data, Called a Scam
- $2.50 Fee Charged on Every ATM Withdrawal Despite Monthly Fee
- Gift Card Monthly Fees Drained Balance After Expiration
- Reload Pack Cards Sold at Walgreens Cannot Be Used Without Registration
- Unauthorized $250 Donation Charge and Account Closed Without Explanation
- Tax Refunds Diverted Through Linked Netspend Accounts
- Dispute Lost After Provisional Refund Taken Back
- Dispute Credited Only 2 of 12 Unauthorized Transactions