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Navient
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COMPLAINTS201
VERIFIED PHONE(888) 272-5543
LAST CHECKED2026-10-11
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 201 historical complaints about Navient, published between 2000 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Calls at 3 am and 20 Times a Day About Student Loan
- $50 Per Loan Fee Charged for Forbearance Program
- Lender changes terms of the loan without seeking consent or giving notification
- Autopay Taken Twice and Overseas Representatives Unable to Help
- Rude Phone Representatives Despite Years of On-Time Payments
- Student Loan Grew From $28,752 to $53,629 With Daily Collection Calls
- Co-Signer Cut Off From Loan Information and Called at Home
- Warning About $15 Phone Payment Fee, Conflicting Advice and Delayed Faxes
- Student Loan Company Calls Daily Including Weekends Despite Payments Made
- Co-Signer Called Repeatedly Over Delinquency Despite Payments and 18% Rate
- Student Loan Denied After Approved Contract Signed by Co-Signers
- Loan Grew From $28,000 to Over $50,000 After Consolidation
- Payment Website Down Twice and $10 Phone Payment Fee Charged
- Charged $50 Deferment Fee Again Plus Late Fee, Called on Sundays
- Student Loan Lender Compared to Loan Sharks Ruining Credit
- Paid School Loan Still Reported to Credit Bureaus for 33 Years
- Paid Student Loan Still on Credit Reports After 22 Years
- Co-Signer Called at Work and Refused an Invoice
- Settlement Payments Not Treated as Settlement, Still Owes $3,200
- Student Loan Balance Grew From $18,000 to $30,000 After Deferment