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Navient
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COMPLAINTS201
VERIFIED PHONE(888) 272-5543
LAST CHECKED2026-10-11
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 201 historical complaints about Navient, published between 2000 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Student loan late fees and other charges with no oversight
- Loan Split to Second Servicer Without Notice, Now Two Monthly Payments
- Full $10,000 Loan Paid to School That Closed After Three Months
- Since paying balance in 2009 up to date they have charged over $5000.00 interest total of over $8000.00
- Payments Deducted From Account, Asking for Email Contact
- Three Hours to Reach Agent, Payment Not Credited, 60-Day Late on Credit
- Promised Negative Credit Entry Removal After On-Time Payments, Not Done
- Loan Disputed for Nine Years, Never Received Promissory Note
- Cannot Repay Loan After Forbearance Without Payment Amount Information
- Complaint Filed with Better Business Bureau Over Late Fees and Harassing Calls
- Loan Defaulted After Required Forms Never Emailed During Unemployment Deferment
- Cosigner Required for $10k Student Loan Despite 800 Credit Score
- Payments Misapplied to One Loan and Co-Signer Credit Damaged
- Collection Calls Without Paperwork After Loan Moved Back From Collection Agency
- Monthly Student Loan Payments Too High Right After School
- Unauthorized Payments
- Sallie Mae Harasses And Uses Illegal Practices To Collect Debt, refuses to send forms, refuses to show payments made, calls family and friends to get their money in an attempt to shame me into paying
- Promised One Percent Rate Reduction After 36 On-Time Payments Not Honored
- Bought Out Loan Now Called Government Backed and Income Tax Taken
- Delinquency Notice Sent to Old Address and Credit Damaged