Navient Reviews & Complaints

Reviews & Complaints on USAComplaints

USAComplaints currently maintains 201 historical complaints about Navient, published between 2000 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Past due notices never received, forbearance confusion, unreachable supervisorsPublished Jun 15, 2006 · Historical consumer allegation
• Letter says personal information was mailed to another customerPublished Jun 6, 2006 · Historical consumer allegation
• Promised 3% consolidation credit denied over e-mail delivery conditionPublished May 23, 2006 · Historical consumer allegation
• Loan verification delays and unreachable supervisors while returning to schoolPublished May 19, 2006 · Historical consumer allegation
• Consolidation 3% rebate not honored, bait and switchPublished May 11, 2006 · Historical consumer allegation
• Cosigned loan grew from $13,800 to $20,000, threatening calls dailyPublished Apr 22, 2006 · Historical consumer allegation
• Disputed consolidation lacking promissory notes, fabricated electronic signaturePublished Apr 3, 2006 · Historical consumer allegation
• Automatic payment cancelled but withdrawn three times, refund deniedPublished Mar 6, 2006 · Historical consumer allegation
• Refusal to fix inaccurate credit reportingPublished Feb 9, 2006 · Historical consumer allegation
• RipoffPublished Jan 30, 2006 · Historical consumer allegation
• Don't use them to finance your college education! RipoffPublished Dec 7, 2005 · Historical consumer allegation
• RipoffPublished May 10, 2005 · Historical consumer allegation
• 1979 beauty college loan raised to top rate, payments not creditedPublished Apr 19, 2005 · Historical consumer allegation
• Payments posted weeks late, late fees charged despite proofPublished Mar 7, 2005 · Historical consumer allegation
• Paid $108 with no refund, received another person's informationPublished Mar 2, 2005 · Historical consumer allegation
• $100 surcharge after one missed $51 student loan paymentPublished Oct 15, 2004 · Historical consumer allegation
• Checks cashed but not credited, late notices sent repeatedlyPublished Sep 22, 2004 · Historical consumer allegation
• Letters and calls demanding payment on loans that are not minePublished Jul 11, 2003 · Historical consumer allegation
• Former employee claims over half of Ameritrain loans never disbursedPublished Jun 23, 2003 · Historical consumer allegation
• Co-signed loan for son who left school after two monthsPublished May 4, 2003 · Historical consumer allegation