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Navient
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COMPLAINTS201
VERIFIED PHONE(888) 272-5543
LAST CHECKED2026-10-11
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 201 historical complaints about Navient, published between 2000 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Past due notices never received, forbearance confusion, unreachable supervisors
- Letter says personal information was mailed to another customer
- Promised 3% consolidation credit denied over e-mail delivery condition
- Loan verification delays and unreachable supervisors while returning to school
- Consolidation 3% rebate not honored, bait and switch
- Cosigned loan grew from $13,800 to $20,000, threatening calls daily
- Disputed consolidation lacking promissory notes, fabricated electronic signature
- Automatic payment cancelled but withdrawn three times, refund denied
- Refusal to fix inaccurate credit reporting
- Ripoff
- Don't use them to finance your college education! Ripoff
- Ripoff
- 1979 beauty college loan raised to top rate, payments not credited
- Payments posted weeks late, late fees charged despite proof
- Paid $108 with no refund, received another person's information
- $100 surcharge after one missed $51 student loan payment
- Checks cashed but not credited, late notices sent repeatedly
- Letters and calls demanding payment on loans that are not mine
- Former employee claims over half of Ameritrain loans never disbursed
- Co-signed loan for son who left school after two months