Navient

Complaints & Reviews on USAComplaints

USAComplaints currently maintains 201 historical complaints about Navient, published between 2000 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Excessive Interest Calculation and Misapplied Loan PaymentsPublished Feb 17, 2012 · Historical consumer allegation
• Incompetence with handling loans and poor communication to consumersPublished Feb 16, 2012 · Historical consumer allegation
• Private Loans, Deferment Payments and Interest Rates CriticizedPublished Dec 20, 2011 · Historical consumer allegation
• Advice to Consolidate Sallie Mae Loans Through Direct LoansPublished Dec 16, 2011 · Historical consumer allegation
• Giving a loan to someone who was on meds for cancer and on alcohol abuse as wellPublished Dec 12, 2011 · Historical consumer allegation
• Told Loan Funds Not Received Though School Returned MoneyPublished Dec 8, 2011 · Historical consumer allegation
• Rude Customer Service Promised Cosigner Callback Never CamePublished Nov 19, 2011 · Historical consumer allegation
• Told Interest Still Owed on Full Term When Paying Off EarlyPublished Nov 11, 2011 · Historical consumer allegation
• Loan Papers Never Sent and Signature Not AuthorizedPublished Oct 21, 2011 · Historical consumer allegation
• Private Loan Rates Misstated and Deferment Request RefusedPublished Sep 28, 2011 · Historical consumer allegation
• Private Student Loan Ballooned From 40,000 to 70,000Published Sep 23, 2011 · Historical consumer allegation
• Payments Added to Principal and Loan Grew to $153,000Published Sep 9, 2011 · Historical consumer allegation
• Charged $500 Interest in One Year, Loan Denied and Balance Not DroppingPublished Jul 20, 2011 · Historical consumer allegation
• Rude Specialists Gave Incorrect Information, Never Reached a SupervisorPublished Jul 16, 2011 · Historical consumer allegation
• Student Loan Discharge Applications Ignored, Tax Refund Captured and Garnishment ThreatenedPublished Jul 7, 2011 · Historical consumer allegation
• Conflicting Answers on 5 Year Payoff Plan, Wrong Forms SentPublished Jun 19, 2011 · Historical consumer allegation
• Harassing Calls 10 to 15 Times a Day After Missing One PaymentPublished Jun 5, 2011 · Historical consumer allegation
• Private Student Loan Account Removed Then Claimed Again After Bankruptcy ClearedPublished May 10, 2011 · Historical consumer allegation
• Constant Calls From Collection Department Asking for Someone ElsePublished May 5, 2011 · Historical consumer allegation
• Manager Said Pay Us and Go Away When Settling Loan AccountPublished May 4, 2011 · Historical consumer allegation