Independent profile — not affiliated with JPMorgan Chase
JPMorgan Chase Reviews & Complaints
← Back to the full JPMorgan Chase profile
REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Mortgage payment not found despite bank records proving it was made
- New monthly fee and higher minimum payment on low-rate balance
- Charged $39 fee after card payment was returned unpaid
- Automated calls several times a day despite mail-only request
- Paid card in full but still charged late fees and interest
- Due date moved earlier without notice, causing late fee and rate hike
- Online mortgage payment credited four days late with late fee
- Mr Gregory Vice President Ridgmar Bankchasebank lied Fort Worth
- Money taken from personal checking to pay unlinked business loan
- Overdraft Fees Totaling $161 After Deposits Posted Late
- Rewards Forfeited After Card Closed for Alleged Business Use
- Rewards Forfeited After Several Credit Card Accounts Were Closed
- ATM Transaction Duplicated Seven Times, $400 Stolen From Account
- Removal of Primary Cardholder Confirmed Then Called an Error
- Lien Placed on All 17 Acres Without Notice, Calls Not Returned
- Penalized With 29.99% Default Rate After Paying Early
- Foreclosure Letter Received During Hurricane Ike Moratorium
- Late Fee and Finance Charge After Payment Credited a Day Late
- Bills Keep Arriving for Account Opened Under My Name
- Account Service Charge Raises Interest Above Agreed to 4.99%