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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Refinance Denied After Three Months and Application Fee Charged
- Closing Delayed by Reps Who Could Not Provide Zero Balance Letter
- Finance Charges Added After Balance Paid in Full
- Car Repossessed Day After Payment Was Received
- Credit Card Canceled for Low Limit and Old Retail Account
- Collection Calls Continued Daily After Cease and Desist Request
- Travel Points Redemption Failed and 25,000 Points Not Restored
- Unrecognized $14.95 Charge Dispute Sends Customer in Circles
- Rate Reduction Refused and Couple Months Turned Into Six
- Calls Not Returned for Three Weeks After Money Taken From Account
- Mortgage Payment Refused During System Upgrade With Conflicting Information
- Harassing Collection Calls About Auto Loan I Never Opened
- Payment Page Hides Option to Pay Off Promotional Balance Early
- Loan Modification Documents Expired While Waiting Months for Response
- Mortgage Reported 120 Days Behind on Credit Report in Error
- Debit Fraud Claim Denied After $200 Skimmed ATM Withdrawal
- Poor Service, Unannounced Fees, and No Protection for ATM Errors
- Late Fee Refused Waiver Despite Identity Theft on Checking Account
- Truck Payment Through Former WAMU Account Cleared August 26
- Told I Qualified for Loan Modification, Then Denied After Four Months