Independent profile. Not owned, sponsored or endorsed by ICON Health & Fitness (iFIT / NordicTrack / ProForm).
ICON Health & Fitness (iFIT / NordicTrack / ProForm) Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS85on USAComplaints · none in last 3 yrs · latest 2016
WEBSITEifit.com
HEADQUARTERSLogan, UT
PROFILE CHECKED2026-09-27
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 85 historical complaints about ICON Health & Fitness (iFIT / NordicTrack / ProForm), published between 2000 and 2016. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- A2105 treadmill display failed twice, replacement billed at $200
- Display failed after 10 days and warranty could not supply part
- Treadmill broke after one day and warranty gave the runaround
- NordicTrack AudioStrider 990 defective, promised replacement not delivered
- Elliptical arrived damaged and company refused to replace it
- New ProForm elliptical broke within seconds, service wants $45 visit
- Weslo Cadence 80 treadmill shuts off after five minutes
- Billed for years for treadmill warranty service they could not perform
- Reebok plastic wheel $100 rip-off
- Failed to fix treadmill
- NordicTrack A2105 keeps cutting off during use
- Treadmill repair phone unanswered and emails never resolved
- $94.99 charged for replacement 3-inch elliptical wheel
- Cardio Stride Plus Delivered as Cheaper Model Without a Motor
- Extended Warranty Not Honored as Three Parties Refuse Repair
- Elliptical Arrived Shattered, Wrong Replacement Delivered, Hours on Hold
- Treadmill Incline Stuck and Customer Service Unreachable for a Week
- Treadmill Counter Failed and Belt Kept Slipping Then Fell Off
- Extended Warranty Repair Never Done by Subcontractor After Two Months
- Treadmill Delivered Broken, Three Controllers Failed, Motor Back Ordered