Independent profile. Not owned, sponsored or endorsed by ICON Health & Fitness (iFIT / NordicTrack / ProForm).
ICON Health & Fitness (iFIT / NordicTrack / ProForm) Reviews, Complaints & Contacts
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REVIEWS & COMPLAINTS85on USAComplaints · none in last 3 yrs · latest 2016
WEBSITEifit.com
HEADQUARTERSLogan, UT
PROFILE CHECKED2026-09-27
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 85 historical complaints about ICON Health & Fitness (iFIT / NordicTrack / ProForm), published between 2000 and 2016. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Elliptical and Treadmill Delivered Broken, Flywheel Bent Back With Hammer
- Elliptical Failed After a Week and Wrong Replacement Part Sent
- Four Crossbow Machines Failed in a Year but Money Refunded
- Pro-Form Treadmill Brackets Broke Twice and Store Manager Dismissive
- Recumbent Bike Broke Three Times in Weeks With Long Phone Holds
- $15 Shipping Charged on a $4.99 Treadmill Safety Card
- Two Treadmills Failed in Three Months With Parts Out of Stock
- Card Charged Repeatedly Without Consent, Paid $500 for $389 Equipment
- Recumbent Bike Advertised as Battery-Free Has Costly Hidden Battery Pack
- Elliptical Not Delivered After a Month Because of Carrier Failures
- Recumbent Bike Crank Failed After Three Weeks and Repair Failed Again
- Crossbow Power Rod Snapped in Half and Cut My Face
- NordicTrack Recumbent Bike Broke Twice Within Weeks of Purchase
- Difficult to Place an Order and No Immediate Shipping
- Crossbow Order Cancelled but Still Charged and No Refund Issued
- Wrong treadmill parts, missing credit and double charge
- Persistent warranty and billing problems with spa
- Check Cashed but Book Never Sent and Refund Refused After a Year
- Three Defective Trampoline Replacement Pads and Months of Delays
- Exercise Bike Inoperable After One Month and Parts Still Not Shipped