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COMPLAINTS207
VERIFIED PHONE—
LAST CHECKED2026-09-27
Complaints & Reviews on USAComplaints
207 complaints on USAComplaints, including 1 published in the last three years.
- We have made 9 hotels reservations pending commission. They say site is wrong. It must be other which has no evidence in the official site
- Beware Hotels.com
- Charged in full for NOT staying in Hotel
- Hotels.com has no refund policy, even if the room is unavailable!
- Book your reservation at one rate, charge your card a higher rate. Refuse to correct
- Stay away
- Underhanded, cowardly, fradulent, low life, lying theives, hiding who they are on the computer internet
- Incompentecy, false advertising, por customer service
- Hotels.com deceiptful, misleading, incompetent, rude, unyielding, untruthful, misguiding, no empathy
- Hotels.com refuses to honor their price guarantee on the exact same room!
- [email protected] Hotels.com is frauding customers by displaying one price to you online and then charging you credit card a higher price. I called the 1800-246-8357, to see why I had been over charged by $62.26
- Rebate Mastercard Ripoff Internet
- Ian Travel Double billing $1176 for the same hotel reservation
- This is a total ripoff company scam. They will take your money and run. Branches located in different country
- Rip off
- Unauthorized billing
- Fraud, travel, credit card, Francine Zeppa, Fort Myers Florida
- Would not let us cancel a hotel reservation made to the wrong city
- Failed in booking my room and refused to refund it
- I was charged a booking under Ian Services, Inc. For a reservation I did not make. Now they are giving me the runaround Internet