Hotels.com Reviews, Complaints & Contacts

Reviews & Complaints on USAComplaints

172 complaints on USAComplaints, including 1 published in the last three years.

• Filthy Arizona hotel, refund runaround and unpaid voucherPublished May 20, 2009 · Historical consumer allegation
• Adjoining rooms not honored, no refund for early departurePublished May 11, 2009 · Historical consumer allegation
• Rip off money n ot return InternetPublished Apr 1, 2009 · Historical consumer allegation
• Reservation not found at Miami Beach hotel but card chargedPublished Mar 23, 2009 · Historical consumer allegation
• Fraudulent IAN Travel Services charge on UK cardPublished Feb 13, 2009 · Historical consumer allegation
• Wrong booking date, charged twice, hotel bucks shortPublished Jan 5, 2009 · Historical consumer allegation
• Card charged full amount after reward-points payment requestPublished Jan 3, 2009 · Historical consumer allegation
• Advertised New York rates unavailable and rude phone supportPublished Jan 3, 2009 · Historical consumer allegation
• Given smoking room instead of booked no-smoking roomPublished Jan 2, 2009 · Historical consumer allegation
• Hotel payment failed on New Year's Eve, refund delayedPublished Jan 2, 2009 · Historical consumer allegation
• Refund for sandstorm-cancelled booking took weeksPublished Dec 21, 2008 · Historical consumer allegation
• Booking cancelled after card charged, refund not receivedPublished Dec 11, 2008 · Historical consumer allegation
• Hotel reservation cancelled and moved far from originalPublished Dec 10, 2008 · Historical consumer allegation
• Undisclosed cancellation fee on hotel booked during hurricanePublished Dec 2, 2008 · Historical consumer allegation
• Hidden $43.48 charge after early hotel checkoutPublished Nov 29, 2008 · Historical consumer allegation
• Overcharged room rentalPublished Nov 12, 2008 · Historical consumer allegation
• PetsPublished Nov 10, 2008 · Historical consumer allegation
• Fraudulent $287.80 charge from Ian Travel ServicesPublished Oct 30, 2008 · Historical consumer allegation
• Fraudulent IAN Travel Services charge from FrancePublished Oct 26, 2008 · Historical consumer allegation
• Misleading rates and rude overseas customer servicePublished Oct 25, 2008 · Historical consumer allegation