Hotels.com

Complaints & Reviews on USAComplaints

161 complaints on USAComplaints, including 1 published in the last three years.

• Price guarantee refused on identical Keystone condo roomPublished Nov 28, 2009 · Historical consumer allegation
• Charged $62.26 more than displayed price, claimed poundsPublished Nov 28, 2009 · Historical consumer allegation
• Lost $600 in prepaid Mastercard rebates offered by sitePublished Oct 24, 2009 · Historical consumer allegation
• Ian Travel Double billing $1176 for the same hotel reservationPublished Oct 9, 2009 · Historical consumer allegation
• No bed provided and overseas agents with fake namesPublished Aug 22, 2009 · Historical consumer allegation
• Non-smoking room unavailable and refund refusedPublished Aug 19, 2009 · Historical consumer allegation
• Extra $171.90 IAN Travel charge on phone hotel bookingPublished Aug 12, 2009 · Historical consumer allegation
• Would not let us cancel a hotel reservation made to the wrong cityPublished Aug 8, 2009 · Historical consumer allegation
• Charge from IAN Travel Services for reservation never madePublished Jul 29, 2009 · Historical consumer allegation
• Refund of price difference refused after cheaper hotel rate foundPublished Jul 2, 2009 · Historical consumer allegation
• Cancellation fee charged and reward free night deniedPublished Jun 30, 2009 · Historical consumer allegation
• Charged twice by IAN Travel Services for Despegar bookingPublished Jun 24, 2009 · Historical consumer allegation
• Double payment not refunded and wrong same-name hotelPublished Jun 16, 2009 · Historical consumer allegation
• Phone rate quote omitted extra Travelnow chargesPublished Jun 12, 2009 · Historical consumer allegation
• Holiday Inn pool closed, no refund via third-party bookingPublished Jun 6, 2009 · Historical consumer allegation
• Rate rose by $60 per night during Minneapolis bookingPublished Jun 1, 2009 · Historical consumer allegation
• Price match guarantee refused after hotel charged lessPublished May 31, 2009 · Historical consumer allegation
• Marriott second-night reservation cancelled without noticePublished May 28, 2009 · Historical consumer allegation
• Filthy Arizona hotel, refund runaround and unpaid voucherPublished May 20, 2009 · Historical consumer allegation
• Adjoining rooms not honored, no refund for early departurePublished May 11, 2009 · Historical consumer allegation