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First American Home Warranty Reviews & Complaints
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REVIEWS & COMPLAINTS239on USAComplaints · none in last 3 yrs · latest 2012
WEBSITEhomewarranty.firstam.com
HEADQUARTERSWest Hills, CA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 239 historical complaints about First American Home Warranty, published between 2000 and 2012. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Nine days of leaking water heater and $2000 damage before replacement approved
- AC claim paid only $70 after unit blamed as too small
- Carbon monoxide furnace replacement delayed weeks and $1400 install costs not covered
- Furnace leak left unrepaired for weeks with repeated no-show contractor and mold
- Refrigerator broken a month, hours on phone and no resolution
- Meter box claim denied as normal wear after two weeks without power
- Repeated AC refrigerant leaks and contractor too far away in Maryland
- Charged $40 before receiving policy information and promised payment plan refused
- Dishwasher pump claim refused after technician wrote different report than he said
- Third AC repair call in three months, replacement refused, slow reimbursement
- Double monthly charge ignored and water heater claim denied over sediment
- Refund calculation dispute after policy cancellation and unreturned calls
- Four plumber visits, electrician visit and still no hot water
- Faulty hot water dispenser installation by approved contractor caused flooding
- Refused to pay for furnace replacement and sent renewal notices
- Contractor says warranty company refuses to pay agreed service fees
- Two years of geothermal AC problems, no replacement and leak damage below
- Faucet replaced with cheap plastic one and wall repair not covered
- Over 30 calls for drywall repair after leak with no result
- Longest hold 70 minutes, lost information and uncovered repairs