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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Account Overcharged After Bill Was Paid by Phone With Card
- Unrequested NFL Add-On Charge Refunded After Complaint
- Credit Card From Receiver Purchase Charged After Cancellation
- HD Channels Stopped Working and Contract Extended Without Consent
- Replaced DVRs Repeatedly and Contract Extended to Two Years
- Told to Suspend Service to Avoid Penalty, Then Billed $153.74
- Equipment Received but Account Not Set Up for Weeks
- Paid $250 for Tree Cutting Later Said to Be Unnecessary
- Contract Renewed a Year After HD DVR Swap, Fee Demanded
- Negligent Installation Left Receiver Without Service for Months
- Late Installer, Poor DVR and $220 Cancellation Fee Threat
- Four Hours on Phone, Install Cancelled, Switched Providers
- Cancellation Refund Still Not Received Since March
- Debit Card Charged $587.67 Before Receivers Could Be Returned
- Promised Free HD Receiver and Premium Channels Never Provided
- Missing Channels for Years and Supervisor Yelled at Us
- Quoted Price Differs From Bill and Cancellation Charge Threatened
- Rep Told Us to Use Brother's Social Security Number
- Fourth Remote Will Not Program on 4-TV, 140-Channel Package
- Unauthorized $681.55 Withdrawal After Equipment Was Returned