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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Debit Withdrawal Made by Person Not on Checking Account
- Bank Account Debited for Account We Never Held
- Warning About Hundreds in Early Cancellation Fees
- Installer Wanted Extra Pay, Then Cancellation Fee Billed Anyway
- Told Cancellation Allowed in First Month but Charged Fee
- Charged $327.99 After Canceling Service in Third Week
- Receiver Fees and Two-Year Contract Not Disclosed at Signup
- Superfan Channels Not Received in High-Definition
- Social Security Number Used in Dallas to Open Service Account
- Told One-Year Commitment but Billed for Two-Year Contract
- Refund Promised After June 2007 Cancellation Never Received
- Bank Debited $173 Twice Totaling $346 After Phone Cancellation
- Bank Account Debited Almost $330 After Moving and Cancellation
- Black Screen HD DVR Receiver and Two-Week Wait for Technician
- $300 Equipment Will Not Work for New HD Channels
- Quoted $59.99 Monthly but Billed $89.99, Then Sent to Collections
- New Two-Year Commitment After DVR Replacement and $287 Charge
- DVD Player Promised in 3 Weeks After Retention Department Call
- Terrible Customer Service Across Many Calls to Representatives
- Lost Local Channels in Bad Weather and $237 Termination Fee