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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Three Months Fighting for Promised DVR Package
- Bill Changed Several Times in Under Three Months
- Move Fee of $180 Pushes Daughter to Cancel Contract
- Replacement Genie Box Fails and Repair Delayed Days
- Lied To About Services and Bounced Between Reps
- Best Buy Sale Promised Refer-a-Friend Discount Then Denied
- Extension Promised, Service Cut Off and Contract Added
- Telemarketers Rush Sales Pitch and Cancellation Costs Hundreds
- Free Move Promised but Now Quoted $230 to Relocate
- Money Taken From Husband's Account Without Authorization
- Promised Payments of $40 Rose to Almost $73
- Charged Twice After Phone Debit Card Payment
- Price Hikes and Misleading Offer After Disconnecting
- Debited $943.06 From My Account for Brother's Bill
- Old Account Never Cancelled and Credit Card Billed
- Bill Rose Far Above Promised 57.99 Price
- Debit Card Charged for Brother-in-Law's Unpaid Bill
- Promised $200 Visa Rebate Never Processed
- Century Link Bundle Still Not Fixed After Six Months
- Deposit Kept and Reconnection Fees Charged After Move