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Conn's Reviews & Complaints
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REVIEWS & COMPLAINTS296on USAComplaints · none in last 3 yrs · latest 2014
WEBSITEconns.com
HEADQUARTERSThe Woodlands, TX
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 296 historical complaints about Conn's, published between 2000 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Dryer Service Appointments Missed Repeatedly Over Two Weeks
- Defective Washer and Water Cooler, Warranty Service Runaround
- Three Washers Defective, One With Dead Lizard Inside
- Refrigerator Motor Burned Out, Repair Delayed Days
- Broken Washers Twice, Promised $80 and Rebate Never Received
- Pillow Classified as Furniture, Employees Followed Customers Around
- Washer Broken During Loading, Delivery Chaos and Refund Offered
- Payment Plan Cancelled but $231.45 Still Withdrawn From Account
- Plasma TV Failed After Christmas, Store Cites 30-Day Limit
- Employment Verification Calls Hang Up When Employer Answers
- Account Charged Twice, Rude Representatives Refused Help
- TV Paid in Full, Never Called When Stock Arrived
- Insurance Claim After Burglary Ignored, Account Merged and Bank Debited
- Dryer Not in Stock Day Before Washer and Dryer Delivery
- 45 Minutes Without Help, Then Bunk Bed Delivery Failed
- Very disappointed by terrible furniture return policy & lack of customer service
- Collection Calls Continued After Payment Proof Was Faxed
- Misleading Ad Prices Washer and Dryer Set Each, Not Pair
- Sectional Damaged in Delivery, No Resolution After a Month
- Air Conditioner Purchase Blocked Over Customer Presence Requirement