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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Bait and Switch Pricing Through Third Party Sales Agent Saveology
- Treated Poorly and Charged Reconnection Fee After Moving to New Town
- Auto-Renewed Business Contract and $911 Early Termination Fee Dispute
- Business Contract Auto-Extended After Expiration and Termination Fee Demanded
- Premier Customer Line Required Cancelling and Returning Equipment While Moving
- Charged $30 NSF Fee Though Payment Never Reached My Bank
- Billed for Cable That Stopped Working and Refund Refused After Return
- Spoofed Phone Number Causing Constant Calls and No Help From Support
- Unauthorized $218.66 Bank Withdrawal and Refund Promises Never Kept
- Years of Inconsistent Internet and Poor Support Before Moving Away
- Vacation Mode Rules, Cut Phone Wires and No Cable Competition
- Blast Order Placed Two Months Ago and Cable Box Never Arrived
- Monopoly Provider With Poor Service and Outdated Cable Wiring
- Over 10 Calls and Three Hours on Hold to Restore Suspended Service
- On Demand Show Menu Changed and Is Now Too Hard to Use
- Poor Customer Service Staff in Boca Raton
- Twelve Calls, Six Chats and Unfulfilled Promises Within Two Weeks
- Billed for Four Cable Boxes When Only Two Are Installed
- Two Months of Charges on One Bill and Unwanted Add-Ons
- Transfer Delayed, No Cable on Street and No Phone for Transplant Patient