We own a veranda unit in Naples Florida and have subscribed to Comcast for our bundled services. After leaving Florida on the 29th of April I had placed our services on vacation mode. No representative of comcast explained to me that you had to stay away at least two months before you could have it turned on again or pay $90.00 per month retroactive to April when I left.
I then told comcast that I did not want there telephone and internet service. When Embarq the phone and internet provider went to turn over the lines to there Co. We were having a major problem in getting the service to work.
Embarq quickly sent out a service manager to see why they could not correct the problem from there office as they normally do. When the service man looked into the box where the cable is in the house he noticed that when comcast came to install there service into my residence where Embarq was originally, instead of just disconnecting the telephone line at the box they cut the wires, and embarq had to rewire the service.
I tried to get another cable co. To serve me with television service, I was told that comcast is the only company that can supply Television service. Is this not a MONOPOLY, how can this happen in America. We are being held hostage to a cable company who doesn't care.
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