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Citibank Reviews & Complaints
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REVIEWS & COMPLAINTS929on USAComplaints · 3 in last 3 yrs
WEBSITEciti.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
929 complaints on USAComplaints, including 3 published in the last three years.
- Unknown Citi-BP Oil Card on Both Spouses' Credit Reports
- Late Fees and Credit Report Without Prior Billing Notice
- 5% Rebate Never Paid After Registering by Phone, $433.36 Owed
- Overpayment Credit of $59.27 Denied, Then Late Fees Billed
- Paid-Off Account Charged Off for $137 Then Sold to Lender
- Rate Hikes, Bounced ACH Fees and Court Summons After 9-11
- Rate Raised to 27.99% After Credit Counseling Plan Broken
- Lost Payments and Higher Escrow After Mortgage Takeover
- Switch to MasterCard Promised Fixed Lower Rate but Charged More
- Payments Reported Missing and Eleven Thousand Dollars Demanded
- Bills Not Redirected After Address Change, Rate Raised to 27.99%
- $1000 Line Increase Made Temporary, Then Account Closed
- Mortgage Loss Mitigation Request Raises Equity Stripping Fears
- Fixed 6.9% Rate Raised Without Notice, Called Promotional
- $5 Rebate Check Led to Unwanted $7.95 Auto Club Bill
- Unable to Remove Account Still Reported to Credit Agencies
- Interest Raised to 24.99% and $50.51 Finance Charge on Payoff
- Rate Raised From 15.99% to 27.99% Over Alleged Late Payment
- Late Fee and Robocall After Payment Was Not Credited
- Conflicting Answers, Wrong Fax Number, and a $6,800 Claim