Complaint / Review
Citibank FSB
Fixed 6.9% Rate Raised Without Notice, Called Promotional

I was told I had a fixed rate of 6.9% on my account, and I was never delinquent. Not only did Choice / Citi FSB raise my interest rate without notice to me, but when I questioned them as to why, they informed me that my rate had never been fixed, was promotional, and had expired in November.

I have had this account for over 17 years and have been shredding all other offers daily. I will be transferring this account as soon as possible. Bad form, Citibank!