Citi cards has misapplied my credit card payments for a year now. And despite furnishing proof they still haven't corrected the situation and there is noone to contact in their misapplied payments department. Customer service says something different everytime.initially they told me to fax the Misapplied Payments department which I did 5 times, yet finally after 5 months I get a letter from the misapplied payments department reading "they understand I am disputing some payments, however they cannot proceed unless I provide copies of my checks". But I did that already 5 times. I even went to a Citibank Representative and he faxed my check copies as well. I suggest avoiding Citi Credit Cards.
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