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CenturyLink (Lumen) Reviews & Complaints
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REVIEWS & COMPLAINTS415on USAComplaints · 1 in last 3 yrs
WEBSITEcenturylink.com
HEADQUARTERSMonroe, LA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
415 complaints on USAComplaints, including 1 published in the last three years.
- Billed for List of Calls With No Dates or Details
- Billed After Cancelling Internet Stuck at 1.5 Megs
- Laptop Damaged After Forced Past Due Page, Service Later Disconnected
- Paid Deposit Six Months Ago and Still No Internet Service
- DSL Installation Left All Business Phone Lines Down
- Billed for Unordered Game Lounge and Century Zone Services
- Website Hides Prices and Bill Higher Than Quoted
- Wireless Internet Quote Changed, Extra Shipping Fees Billed
- DSL Outage With Technician No-Show and Repair Refused
- $100 Switcher Gift Card Shrank to $87.50 and Could Not Be Cashed
- $29.95 10 Meg Internet Offer Raised to $39.95 Monthly
- Charged $85 Service Call Caused by Apartment Alarm System
- Quoted Price Not Honored After First Bill
- Unlisted Number Allegedly Sold to Telemarketers and Overbilled Internet
- Deceptive Pricing on Bundled TV, Internet and Phone Package
- Advertised High Speed Internet Slower Than Dial-Up
- Company Puts Cash Ahead of Workers and Clients
- Autopay Dispute and Account Notes Missing From Customer Service Records
- Repair Visits Cancelled Without Notice and Technician Never Arrives
- Billing Errors, Failed Bundling and Service Cut After Merger