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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Closed Account Payoff Not Credited After Branch Visit
- Online Balance Misleading and Two NSF Fees on Paid Items
- Prepaid Card Account Closed After Direct Deposit Posted
- Wrongly Reported 30 Days Past Due and Returned Checks
- Lost $10,000 ATM Check Deposit and Unauthorized Loan Payment
- Payment Protection Plan Denied After Job Loss
- Cancellation of Debt Form 1099-C Sent to Disabled Cardholder
- Holding Car Title Hostage
- APR Raised to 29.8% and Promised Correction Never Made
- Former Mortgage Employee Seeks Customers for Class Action
- Reported Card Fraud Charged Back Despite Mismatched Signature
- Rate Raised From 9.9 to 29.9 Without Notice on Auto Loan
- Sued Over Credit Card Debt and Pressured to Sign Settlement
- Rate Raised From 11% to 29% Then Sued for Full Balance
- Foreclosure Pushed Despite Offer to Pay $16,000 of Default
- Stupid Commercials Instead of Product Information
- Online Password Changed and Account Sent to Collections Without Bill
- Chargeback Denied for Scooter Rental I Never Used
- Rewards Miles Forfeited After Opting Out of Rate Hike
- Missing Checks Cashed Again After Court Payment Settlement