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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Deposit Holds and Overdraft Fee After Account Opened
- Credit Line Cut After Agreement to Keep Account Open
- Excess Late Fees and Refusal to Close Accounts or Settle
- Awful TV Commercials Make Me Change the Channel
- Payment Posted a Day Late and $35 Past Due Fee
- Sudden Closing of My Account for No Good Reason
- Payment Protection Claim Denied Despite Doctor's Form
- 0% Balance Transfer Not Honored and Charged 19% Interest
- Card Still Chargeable Months After Cancellation Request
- Marine Recruit Charged Hundreds Despite Service Member Hold
- $300 Balance Ballooned Into Over $1500 After Charge-Off
- Vendor Forged Receipts and Disputed Charge Was Reinstated
- Agreed Payoff Paid but Card Never Closed and Fees Continue
- Customer Email Addresses Compromised in Epsilon Data Breach
- Capital One continues to call to collect on a zero balance account
- Payments Vanished and Rude Service Refused a Supervisor
- Ford Escape Financed at Nearly Double the Sticker Price
- Due Date Changed Without Consent Leading to Years of Late Fees
- Bankers Check Not Credited Despite Check 21 Law
- Cannot Get a Mailed Statement to Pay Off Account