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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Fraud Charges in New York Put Back After Investigation
- Disputed $79 Charge Upheld and Grew to Approximately $500
- Dispute Denied Despite No Signed Agreement for the Service
- Refused $1,400 Overpayment Refund After Wife Became Disabled
- Closed Account Reopened Multiple Times and Fees Charged
- Representative Was Patient and Helpful on Call
- Credit Protection Refused After Death and Job Loss, Then Court
- Zero Percent Transfer Check Applied to Purchases at 17.9%
- Replacement Card Billed Extra $29.50 After Merger
- Unrecognized $45 Hot-Line Charge on Credit Card
- Key Bank Note Sold After Loan Paid
- Unauthorized Auto Loan Payment Taken From Bank Account
- Balance Transfer Check Never Cashed but Charged Anyway
- Disputed Charge Reinstated and Grew From 300 to 1500
- Prepaid Card Held for ID Verification With Tax Refund
- Late Charges Added While Statements Were Never Sent
- 18 Month Balance Transfer Promotion Ended After 12 Months
- Bill Pay App Caused Double Payments and Stop Payment Fees
- Credit Damaged by Ex-Husband's Card Bankruptcy
- $5.00 Monthly Membership Fee Added to Credit Card