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Best Buy Reviews & Complaints
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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Unauthorized Anti-Virus Renewal Withdrawn From Checking Account
- Winner Text Led To Website With No Place To Enter Code
- Driver's License Scanned for Third Party Check on $20 Return
- Gift Card Text I Hoped Was Real Was a Scam
- Text From 347 Number Claiming Won One Thousand Dollars
- Prize Text From 712 Number Pointing To Bestbuywin Site
- Text Claiming Last Month Winner Status With Code 4557
- Sold Quicken Instead of QuickBooks and Refused Exchange
- Text Directed To Site Not Found In Search Results
- Damaged Appliance Installation and No Callback From Manager
- Employees Watched YouTube and Gave Untrue Open Box Information
- Employee Pressed for My Mobile Number After I Declined
- Over 3 hours on hold to schedule in-home repair
- Phone Not Activated Before Shipping, 109 Minutes on Hold
- Sony Camera Failed Twice in Warranty, Then Store Refused Help
- Delivered Broken Refrigerator Before Thanksgiving, No Callback From Manager
- Nikon Camera Still Not Repaired After Seven Weeks at Geek Squad
- Wrong Geek Squad Techs Sent, Still Charged $99 Fee
- Geek Squad Promised 2-3 Day Turnaround but Took Two Weeks
- Replacement for Defective Laptop Unavailable, Asked to Pay Difference