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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Billed for Collect Call Never Placed by Our Family
- Rebates Denied for Missed Deadlines and Forms Reported Not Received
- Rebate and Gift Card Forms Reported Not Received for Five Months
- Poor 3G Air Card Connections and Refusal to Raise Credit Offer
- Threat to Limit Phone Usage on Five Lines and Unhelpful Support
- Unauthorized $52.50 Charge Taken From Account After Phone Replacement
- Land Line Shut Off Wrongly and Not Restored for Days
- Forty Minute Wait at Store for Warranty Replacement Phone
- Billed $1400 for Contract Signed in My Name by Former Husband
- Charged $957 After Data Plan Missing on Exchanged Phone
- Large Bills Received Just Before Contract End Date
- Representative Added Wrong Data Feature and Bill Reached Over $6,500
- Good Cell Signal in a Valley and Great Customer Service
- Text Messaging Stopped After Address Change Nobody Explained
- Unknown Calls on Bill Led to Shutoff Fee and Disputed Charges
- Mobile to Mobile Minutes Overcharges Led to $822 Collections Balance
- Equipment Rebate of $49.99 Never Received Despite Replacement Check
- Terrible Service, Unhelpful Support and Late Rebates
- Dropped Calls and Cancellation Fee Despite 30 Day Return Promise
- Bill Jumped to Over $500 After Roll-Over Minutes Exceeded