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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Business Phones Down Three Weeks After Office Move, Missed Appointments
- Billed for Fraudulent Pay-Per-Call Advertising Calls, Sent to Collections
- Federal Fees Charged on Closed Account After Cancelling Phone Service
- Cable Left on Front Lawn for Months Despite Repeated Calls
- Promo Rate of $19.95 Never Applied, Billed $45.00 Monthly
- Extra Fees Charged While Trying to Disconnect Five Lines
- Prepaid Account Funds Not Enough to Order Mobile TV Without Contract
- Consistently Courteous and Helpful Customer Service Reps
- Blackberry Data Problem Unfixed After Two Replacement Phones
- Food Network and HGTV Missing From Lineup, Refund Requested
- MCell Purchase Did Not Improve Signal, Refund Denied
- Order Put on Hold, Cancelled and Restarted, Activation Delayed Weeks
- Unrequested Plan Raised Bill From $60 to $689 in Days
- GoPhone Credit Expired After 90 Days, Salesman Promised No Expiry
- Phone Line Recording Sent Callers to Competitors After Disconnect
- Lifetime Charter Member Rate of $39.99 Not Honored
- Prepaid GoPhone Money Expired After 90 Days Despite Assurance
- Customer Service Rep's Advice to CEO on Data and Messaging Plans
- Delayed Phone Installation, Missed Work Days, Unfulfilled Bill Adjustment
- Slow, Unresponsive, Ad-Laden Email Service