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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Home Phone Repair Ticket Closed Without Repair, Seven Days Without Service
- Unlimited Data Plan Cancelled Without Warning, Dropped Calls
- Billed for Service Never Received After Cancelling Installation
- Promised Phone Number Lost During Move to Second Line
- Charged for Returned Trial Modem, Failed to Pay on Credit Report
- Internet Suspended After Paying Past Due Amount
- Charged for Cancelled Internet After Moving, Repeated Calls
- Charged $14.95 by third-party company, refund never received
- Technician Left Structure Open, Damaging New Home
- Friendly reps but internet half working, promo not as described
- Phone disconnected after late bill, late fee charged
- Military suspension ignored, billed during Iraq deployment
- Auto-renewed small business contract, then ETF and collection notices
- Pay per call advertising contract unresolved for four months
- Seven calls and long holds before getting proper information
- Crew dug up front yard with backhoe without notice
- Auto pay card never set up, services cut off, rude reps
- Prepaid accounts deactivated 60 days after last minutes expire
- Two weeks without cell service, refused contract release
- $14.95 internet plan billed over $50 three months in a row