Usacomplaints.com » Internet & Web » Complaint / Review: AT&T - Internet speed downgraded to 3 Mbps while paying for 6. #879826

Complaint / Review
AT&T
Internet speed downgraded to 3 Mbps while paying for 6

I signed up and received AT&T fast internet special. I have paid $25.00 monthly for the past 9 months.

I notice very slow speeds, thinking that it must be other than my internet, I tried a number of different fixes and suffered through personal and business slow connection speeds.

I ran a speed test and discovered that I have the slow AT&T internet at 3.0 not 6.0 MBPS.

When I called, I was told that the downgrade to the slower speed was made in September by my wife.
This was during the time that AT&T demanded more than the contract called for and then later refunded the over-payments.

Now I use my rooted cell phone at 5 times the speed after making speed test comparison.

What does AT&T say - we are so sorry for your inconvenience - BULLSHIT
I am cancelling all my AT&T accounts and I will default on the cancellation charges.

Sue me bitch.


Offender: AT&T

Country: USA
Phone: 8002882020
Site:

Category: Internet & Web

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