Independent profile — not affiliated with AT&T
AT&T Reviews & Complaints
← Back to the full AT&T profile
REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Phone sold for Austria trip did not work abroad
- Minutes subtracted for mailbox calls and rounded-up call lengths
- Poor reception prevents calls to other Cingular customers
- Employee discharged in 1991 and made to sign non-disclosure paper
- Prepaid rollover cut from three months to one without notice
- Prorated minutes method charges overages despite unused minutes
- Bill no longer itemized and unexplained direct billing charges
- Bill over $200 on unlimited plan, no supervisor available
- No reception at home and a recent bill of 3081.61
- Billed three months after cancelling by secure email
- Phones stopped working, told to buy a new phone in Wisconsin
- Upgrade eligibility date contradicts support, reconnect fees charged
- Mail-in rebate cut from $120 to $70 without explanation
- Agent store employee says corporate stores undercut agents
- Callers get disconnected message, carrier blames local phone companies
- Told base service would work, billed for Nevada roaming
- Billed after paying account in full and cancelling
- Second $300 security deposit demanded from returning customer
- Billed for service cancelled in December, sent to collections
- Rebate never received and phone stopped working after merger