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American Express Reviews & Complaints
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REVIEWS & COMPLAINTS449on USAComplaints · none in last 3 yrs · latest 2014
PHONE1-800-528-4800Personal Cards customer service
WEBSITEamericanexpress.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 449 historical complaints about American Express, published between 2000 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Promised 150 Dollar Bonus Reduced To 100 After Wrong Promotion Code
- Card Useless With Poor Acceptance And Service In Pakistan
- Fraudulent Account Opened Using My Personal Information
- Job Offer Rescinded Three Days Before Start Date
- Prepaid Card Promotion Expired Two Days After Order
- Unauthorized 99.95 Dollar Family Club Membership Charge Added
- Hotel Booked As Travelocity Customer In Lowest Floor Room
- Late Fee Charged Even Though Payment Was Made Early
- Double Payment Of 2592.55 Dollars Not Refunded After Weeks
- Card Rejected By All Banks For Cash Withdrawal In Tanzania
- Credit Limit Lowered From 3000 To 2600 Without Explanation
- Husband Made Primary Cardholder Despite Wife Applying At Costco
- Card Cannot Be Cancelled And Service Charges Keep Accruing
- Bank Transfer To Prepaid Card Not Credited After Five Business Days
- Misleading And Harmful Email Sent To Gold Card Customers
- Account Reported Past Due Despite Enrollment In Payment Plan
- Unexpected 79 Dollar Charge For AEPC Golf Membership
- Rental Damage Claim Denied After Reps Confirmed Coverage
- Application Requires Bank Letter On Letterhead Banks Cannot Provide
- Rep Said Gold Premier Bonus Applied But Points Never Posted