Usacomplaints.com » Clothing & Footwear » Complaint / Review: Roaman s - Site defective, online coupons approved subsequently refused. #897035

Complaint / Review
Roaman's
Site defective, online coupons approved subsequently refused

A week ago I put an order with Roamanis for five products. The web site had lots of issues, ultimately worked — and authorized, on my verification page, that the 50% off promotion code for that greatest-listed product have been approved. I obtained a confirmation mail for that purchase — no promotion code utilized whatsoever. I telephoned customer support the next day — btw, they've AWFUL customer support hours. I had been informed that number, the discount hadn't actually been entered — I guaranteed the girl I talked it'd certainly been joined. She assured me-she might look after it once the products originated from the factory; I informed her if she didn't do that and also the product was delivered anyhow, I'd return it unopened. Large shock! After I got the delivery verification, nevertheless no discount utilized. Nowadays I'd a contact from somebody in Customer Support in reaction to a Bizrate study I completed about Roamanis by which I offered them the worst score possible. Oh, whoa... These were THEREFORE AMAZED I Would had a poor encounter... This rarely occurred, blah blah blah. I wrote back again to inform her I-donot think her... I am confident they're so worthless it occurs constantly.


Offender: Roaman's

Country: USA   State: California   City: Santa Rosa

Category: Clothing & Footwear

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