E-mail delivered to Tommy Hilfiger:
: to begin with, sorry my language.
I had been inside your shop on Primary on feb 12nd with my loved ones and friends. Among my buddy noticed a wall having a large amount of bags and 2 indicators of:
50% off. Our buddy requested among yours saleswoman which bags are for sale with 50% and he or she advised him that bags on that wall.
Our buddy got one carrier and that I got two more.
We both more things and he eliminated first towards the checkout (cashier) and that I eliminated after him. While he recognized the listed was
Not using the 50% he questioned why, the cashier couldn't resolve the issue and also the supervisor was named. Their described that it had been an error but offered him the discount.
After I got towards the cashier to purchase my purchase (only one or two minutes later) exactly the same issue occurred, but at the moment the supervisor explained that may not
Provide me the discount. I told him all of the background above and he explained exactly the same.
I visited the Primary Visitor Support and that I spoke to Marilyn S. Mercado (visitor service manager) and he or she offered me cause and named
Your manager (Tommy`s manager). She mentioned together with your supervisor after which told me what I really could do. Actualy I'll
Do whatsoever have to resolve this issue.
I returned towards the shop to obtain the name of the individuals involved with this poor background and, for my shock, your supervisor
Didn't let me got the casier`s title. So that your supervisor is HUGUES LOUIS, your saleswomen who informed my friend about all
Bags on-wall was for sale is ANA and also the cashier`s title I don't understand since your supervisor didn't permit me in an exceedingly debauched and
Arrogant method, actualy he's really rude to inhabit this type of posicion on such shop.
Therefore, I'm truly upset together with your saleswomen for that info plus much more together with your "supervisor" for being debauched, arrogant and also to not resolved my problem. It had been
Not my error. I really hope my discontent quit simply with one of these 2 individuals, not with all you, Tommy Hilfiger.
Fernando Jr."
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